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IT Support , Customer Support, Database Administrator (DBA), Software Implementation, Trainer/ Faculty Job in Webbook at Kathmandu, Nepal

IT Support , Customer Support, Database Administrator (DBA), Software Implementation, Trainer/ Faculty Job in Webbook at Kathmandu, Nepal

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Job Summary

  • Name of Company: Webbook
  • No. Of Vacancy: 5
  • Job Location: Kathmandu
  • Qualification: BIT / BIM(S)
  • Experience: Fresh Graduate, 1+ years

Description

  • Troubleshoot bugs and Errors
  • Facilitate Training to Client about System
  • Works for the Client problems and advising on the solution
  • Logging and keeping records of client queries
  • Analyzing call logs, spot common trends and frequents problems
  • Updating self-help documents so client can try to fix problems themselves
  • Field visit if the problem is more serious and guide them with System
  • Remote access support to customer to guide them through software
  • Basic Database Knowledge in SQL

Benefits

  • Bachelor degree : BIT, BIM, BSc IT or degree related to Information Technology for IT Jobs. Or experience on relevant field.  
  • Knowledge of hotel software and basic account.
  • Fast learner, good analytical and problem solving skills
  • Good interpersonal and customer care skills

Applying Procedure

Interested candidates can forward their CV to career@webcreationnepal.com 

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