Job Summary
- Name of Company: Webbook
- No. Of Vacancy: 5
- Job Location: Kathmandu
- Qualification: BIT / BIM(S)
- Experience: Fresh Graduate, 1+ years
Description
- Troubleshoot bugs and Errors
- Facilitate Training to Client about System
- Works for the Client problems and advising on the solution
- Logging and keeping records of client queries
- Analyzing call logs, spot common trends and frequents problems
- Updating self-help documents so client can try to fix problems themselves
- Field visit if the problem is more serious and guide them with System
- Remote access support to customer to guide them through software
- Basic Database Knowledge in SQL
Benefits
- Bachelor degree : BIT, BIM, BSc IT or degree related to Information Technology for IT Jobs. Or experience on relevant field.
- Knowledge of hotel software and basic account.
- Fast learner, good analytical and problem solving skills
- Good interpersonal and customer care skills
Applying Procedure
Interested candidates can forward their CV to [email protected]
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