Administration activities (including the use of systems, Campus Solutions etc. student records and accounts)
Service streams (including academic staff induction, reception, student support, counselling, coordination and Student academic Support Services, timetabling of classes, examinations and tests)
Monitoring progress towards goal achievement and implementing timely corrective action (when required)
Ongoing learning and developing self
Managing and developing staff members
Participation in IEC Departmental Meetings
Special projects & events
Interaction with External Bodies
Other duties as assigned by Vice Principal / Principal
Requirements
The Administrative Officer is responsible for ongoing effectiveness and efficiency of the administrative services of the Academic Department
Experience in the administrative services role at an Officer Level (preferably within higher education sector)
General management skills (ie skills and abilities required to manage not only self but others including delegation, supervision, communication)
High level written and oral communication skills. Technical skills and Knowledge of Degree qualification in relevant field. Client service experience / background (preferably within the higher education sector)
Relevant experience in a complex organisation requiring communication and collaboration with diverse internal and external stakeholders.
High-level communication and relationship-building skills, including managing cross-cultural communication.
High-level computing skills including Microsoft Office; client relationship management, database applications, and ability to analyse and present statistical information (or the ability to rapidly acquire this skill).
Demonstrated experience in events management, including planning, administration, budgeting and liaising with high-level officials.
Personal Qualities – Attention to detail and accuracy.
A high-level of initiative – A self-starter with the ability to work independently or as a team member when required.
Excellent interpersonal and communication skills, including a positive cooperative manner.
Team Contributor & Team player with excellent organizational and time management skills.
BBA / MBA with 2-3 yrs of experience in the same field.
