Junior Officer - Airlines Sales & Support

Junior Officer – Airlines Sales & Support Job in Khalti at Lalitpur, Nepal


Job Summary

  • Name of Company: Khalti
  • No. Of Vacancy: 2
  • Job Location: Lalitpur
  • Experience: 2+ years
  • Qualification:  Bachelors


  • Ensure smooth support of B2C, B2B & API Sales
  • Work on the user wish list and convert offline sales
  • Follow up on inactive POS (Point of Sales) for transaction growth
  • Responsible for onboarding different travel packages and increasing cross-sales
  • Provide training related to international ticketing to both clients and internal teams.
  • Manage incoming calls and social media queries in a timely manner;
  • Handle user flight travel inquiries from both calls and social media platforms and provide accurate, valid, and complete information by using the right methods/tools;
  • Keep records of user interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.
  • Build sustainable relationships and trust with users through open and interactive communication by identifying and assessing user’s needs to achieve satisfaction


  • Excellent Coordinator and Negotiator
  • Good Team player
  • Bachelor in Management (specialization in sales marketing preferred)
  • Owning a two-wheeler with a valid driving license
  • Good knowledge of IATA Rules & Domestic Fare Policies
  • Brilliant communicator and a people person. 
  • Minimum 2 years of experience in the Travel Industry will be an added advantage

Applying Procedure

To apply for this job please visit https://khalti.com/

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