- Name of Company: Sustainable Solutions P. Ltd
- No. Of Vacancy: 3
- Job Location: Lalitpur
- Experience: 2+ years
- Qualification: B.E. in Computer Science, Bachelors in Computer Science, B. Tech.
- Making sure support requests from our customers around the world who use our mSupply software ( https://www.msupply.org.nz ) are handled superbly well. Our customers will love the way you make sure they’re looked after. When required, provide guidance and train our customers on use of our software.
- Escalate issues that can’t be handled to the development team. Making sure that the development team play their part in resolving issues.
- Update or create user documentation for our software.
- Interact with the development team regarding software requirements specified by the client.
- Strong written and spoken English and Nepali (especially written English). Ability to update our user guide with high level english is a bonus : https://docs.msupply.org.nz/
- Good general computer skills.
- Being highly organised. There is a lot of work, and prioritising the right tasks, then making sure that lower priority tasks are still attended to later on.
- Great relational skills- you’ll be working with a team, helping them to do their jobs well and treat our clients well. You’ll need to be considerate, friendly, understanding, empathetic, clear and persuasive
To apply, go to https://sussol.net/jobs and follow the directions.
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