Software Support Job in Sustainable Solutions P. Ltd at Lalitpur, Nepal

Software Support Job in Sustainable Solutions P. Ltd at Lalitpur, Nepal


Job Summary

  • Name of Company: Sustainable Solutions P. Ltd
  • No. Of Vacancy: 3
  • Job Location: Lalitpur
  • Experience: 2+ years
  • Qualification: B.E. in Computer Science, Bachelors in Computer Science, B. Tech.


  • Making sure support requests from our customers around the world who use our mSupply software ( https://www.msupply.org.nz ) are handled superbly well. Our customers will love the way you make sure they’re looked after. When required, provide guidance and train our customers on use of our software.
  • Escalate issues that can’t be handled to the development team. Making sure that the development team play their part in resolving issues.
  • Update or create user documentation for our software.
  • Interact with the development team regarding software requirements specified by the client.


  • Strong written and spoken English and Nepali (especially written English). Ability to update our user guide with high level english is a bonus :  https://docs.msupply.org.nz/
  • Good general computer skills.
  • Being highly organised. There is a lot of work, and prioritising the right tasks, then making sure that lower priority tasks are still attended to later on.
  • Great relational skills- you’ll be working with a team, helping them to do their jobs well and treat our clients well. You’ll need to be considerate, friendly, understanding, empathetic, clear and persuasive 

Applying Procedure

To apply, go to https://sussol.net/jobs and follow the directions.

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